![]() "You put a certain amount down onto your account and as that amount goes down, once it gets to a certain threshold, you put more money into your account."ĭo I need a credit card to pre-pay for my tolls? There is no cost for the actual transponder, however customers do have to pre-pay their tolls. "One of our customer service representatives would be more than happy to set you up." 5:30 p.m., which is located at 471 Princess Margaret Blvd. She said another option is to pop into their customer service centre Monday to Friday from 8:30 a.m. ![]() "You don't have to pay for postage, you don't have to pay for the transponder, we'll cover all of that. "One will be mailed out to you," said MacDonald. The easiest way to go to and fill out an application. They've also launched an online survey asking Haligonians who don't have one, why not, and those who do, what they do and don't like about the program.Ĭomments on our Facebook page indicate there's a lot of questions and confusion when it comes to MacPasses, so we partnered with NEWS 95.7's The Sheldon MacLeod Show to get some answers from Halifax Harbour Bridges communications manager Alison MacDonald. HHB is currently in the preliminary stages of studying the viability of going cashless.Įarlier this year, cameras were installed in each of the cash lanes on both the Macdonald and MacKay bridges to get a better idea of where those who pay by loonie to cross the harbour are from. ![]() Attempts to reposition following installation will result in damage to the sticker that may render it unreadable in the Confederation Bridge toll plaza.Earlier this week, HalifaxToday.ca posted a story on Halifax Harbour Bridges surveying customers about their MacPass program. ![]() NOTE: For security purposes, StraitPASS sticker transponder is designed to be placed only once. Recommended placement is in the area behind the rear view mirror, a minimum of 5cm from any metal objects. For sticker transponders: To install, peel backing off of the sticker and affix directly to the interior of your vehicle’s windshield.Step 4: Press your transponder firmly against the glass.For commercial vehicles with split windshields, place your transponder to the right of the split at the bottom of your windshield, to the right of the split. The transponder must be mounted at least one inch from the edge of the windshield and two inches from the antenna of a remote car starter. It is best to mount your transponder in the center of the windshield where the mirror hides it from view. Step 3: Position your transponder on the inside of the windshield, behind the rearview mirror.Step 2: Peel off the paper from the back of the velcro tab on your transponder.If you do not have an alcohol pad, standard rubbing alcohol and a cotton pad may be used. Step 1: Using an alcohol pad, clean the area of the windshield where the StraitPASS transponder will be mounted.If you do not have your StraitPASS mounting instructions, please review the following: It is important that these instructions are followed in order to ensure the transponder is properly read by the antenna/receiver at the toll plaza. Instructions for proper installation and a mounting template are provided with your transponder. The calculator also shows the toll plaza(s) locations en route, payment methods, discounts applied for your vehicle type and more. You can calculate your trip's tolls and gas costs to travel across Prince Edward Bridge with StraitPASS using the StraitPASS Toll Calculator. Tolls are post-paid as part of the customers’ monthly credit card statement.įor StraitPass holders who require it, multiple transponders may be assigned to a single account, providing a convenient and efficient way to keep track of your company’s and/or family’s crossings and toll costs. With two dedicated toll lanes, StraitPASS provides customers with faster transaction experience in addition to online account management. It eliminates the direct use of cash, credit cards, certified cheques, money orders or gift certificates by utilizing a transponder mounted in the windshield to identify vehicles and authorize payment of the toll as a credit card transaction. The StraitPASS, a transponder (tag), is an automatic post-pay toll collection system linked to a user’s credit card.
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